Welcome! Find quick answers to common questions about shipping, returns, and products. If you don’t see what you’re looking for, our support team is ready to help at info@tupperware.baby.
🛒 Ordering & Shipping
Q: What are your shipping costs?
A: We provide free standard shipping on all orders shipped within the contiguous United States. No minimum purchase is required.
Q: Where do you ship?
A: At this time, we only ship to physical addresses within the contiguous 48 United States. We do not ship to PO Boxes, APO/FPO addresses, Alaska, Hawaii, or US Territories.
Q: How long will it take to receive my order?
A: Orders are processed within 1 to 3 business days. Once shipped, delivery typically takes an additional 3 to 5 business days via major national carriers.
Q: Will I receive a tracking number?
A: Yes. As soon as your order leaves our facility in New Boston, NH, you will receive a confirmation email with a tracking link.
Q: What payment methods do you accept?
A: We accept Visa, MasterCard, and PayPal. All transactions are processed securely.
🔄 Returns & Refunds
Q: What is your return policy?
A: We offer a 30-Day Happiness Guarantee. If you are not fully satisfied, you may return eligible items within 30 calendar days of delivery for a full refund of the item price.
Q: What condition must the item be in?
A: Items must be unused and returned in their original product packaging with all tags included. If an item arrives damaged, please email us with a photo.
Q: Do I have to pay for return shipping?
A: No. We provide free prepaid return labels for all eligible returns within the contiguous United States. There are no restocking fees.
Q: How do I start a return?
A: Email us at info@tupperware.baby with your order number. We will reply with a prepaid shipping label and detailed return instructions.
Q: When will I get my refund?
A: Once your return is received and inspected at our facility (42 Bedford Rd, New Boston, NH), we process the refund within 1 to 2 business days. It may take an additional 7 to 10 business days for the credit to appear on your statement, depending on your financial institution.
💎 Product & Quality
Q: What does “Tupperware.baby Quality” mean?
A: It means uncompromising quality. Our products are selected and tested to ensure durability, safety, and reliable performance for everyday kitchen use.
Q: Where are your products sourced?
A: We partner with trusted manufacturers worldwide who adhere to strict quality and ethical production standards.
🤝 Customer Support
Q: How can I contact you?
A: Our team is based in New Boston, New Hampshire, and is available during business hours.
- Email: info@tupperware.baby (Responses within 1 business day)
- Phone: +1 603-543-3605
- Hours: Monday – Friday, 9:00 AM – 6:00 PM Eastern Time
- Address: 42 Bedford Rd, New Boston, NH 03070
Q: Do you have a physical store?
A: Our address serves as our operational headquarters and return center. All sales are conducted exclusively online at https://tupperware.baby.